Just like you, we are closely monitoring new developments regarding the coronavirus. Our policies and procedures follow recommendations from the U.S. Centers for Disease Control and Prevention (CDC) and the Southern Nevada Health District (SNHD). In addition, Wynn Resorts has independently engaged as a consultant, Dr. Rebecca Katz, Director of the Center for Global Health Science and Security at Georgetown University Medical Center.
For the health and safety of our employees, guests and community, Wynn Las Vegas and Encore are temporarily closed. Please check back for updates.
WYNN RESORTS TO TEMPORARILY CLOSE WYNN LAS VEGAS
Wynn Resorts has decided to temporarily close Wynn Las Vegas and Encore as part of its continuing effort to reduce the spread of COVID-19 (coronavirus).
The Company has committed to pay all full-time Wynn and Encore employees during the closure.
The closure will be effective Tuesday, March 17 at 6 pm and is expected to be in effect for two weeks, after which time the Company will evaluate the situation. A limited number of employees and management will remain at the resort to secure and maintain the facility. For additional information and updates, please visit www.wynninfo.com
STATEMENT FROM MATT MADDOX, CEO OF WYNN RESORTS:
It has been just a week since we announced operational changes designed to keep our guests and employees safe during this global pandemic. In the news, we read of families painfully affected by the coronavirus, and so we quickly instituted paid sick days for any employees that may require physician-mandated quarantine.
We’ve further reflected on the responsibility that businesses such as Wynn Resorts must play during a time like this. In combination with what my team has learned through our meetings with our public health consultants and officials, I’ve recognized we need to temporarily implement fundamental changes to our business.
Every scientific and health authority I’ve spoken to has focused on the need for social distancing, which is to say, creating sufficient space between each of us to impede the spread of the coronavirus. This isn’t simply a good idea; it is essential, and not forever, but certainly for now.
Consequently, Wynn Resorts, beginning throughout this weekend, will temporarily cancel all large entertainment gatherings. This includes our buffets, nightclubs and theaters in Las Vegas and Boston. We are going to continue to pay our full-time employees that work in these spaces. We will monitor the situation to determine any additional action that may be required.
In addition, we will be screening for temperature using non-invasive thermal cameras at all our entrances. In our gaming areas and dining establishments, we will create appropriate distancing between guests at gaming devices and dining tables, while still delivering the service levels our guests expect and deserve.
I want to thank our employees and business partners for their willingness to join us in making such challenging decisions so quickly.
We are in constant communication with our employees to reinforce our sanitization safety procedures in both guest-facing and back-of-house areas. We are sanitizing high-traffic public areas at an increased frequency.
- Hand sanitizers are located throughout public and back-of-house locations. Sanitizers are refilled and checked regularly.
- Public touch points, such as handrails, elevator buttons, door handles and knobs are cleaned multiple times throughout the day.
- Surfaces such as front desk, restaurant counters and dining tables are wiped regularly.
- The casino gaming floor slot machines are wiped and surfaces cleaned multiple times throughout the day
All departments have implemented hand washing or sanitizing procedures to take place multiple times during the employee’s shift.
- All employees are instructed each day on correct hand sanitizing procedures, including washing with soap and hot water for a minimum of 20 seconds.
- Employees are instructed to wash hands before and after eating and before returning to a work area.
- Table gaming employees are instructed to wash hands after every break before returning to a game.
- Proper procedures are posted in all back-of-house work areas.
All Wynn employees are prohibited from reporting to work with a respiratory illness that can be transmitted to others.
- Employees insured by the company have access to healthcare, many of whom also have access to a 24-hour telemedicine provider.
- Wynn Resorts has instituted a new Employee Sick leave policy which offers 5 days paid sick leave to ensure employees who are ill remain home.
- If any employee were to be diagnosed as having coronavirus, they would be placed on a Medical Leave of Absence and would be paid for the duration of physician-mandated treatment.
For guests who feel unwell, we have detailed protocols developed in partnership with the Southern Nevada Health District.
- If at any point you feel ill, return to your room and contact the front desk. A trained member of our security staff will come to your room and help assess your situation, including taking a temperature reading, and evaluate the need for medical assistance.
- Do not hesitate to let us know if you don’t feel well; we are ready and prepared to help you.
We want you to enjoy your stay with us. We assure you we will be attentive and vigilant so you can enjoy your stay in our beautiful resort.